FAQ and Help “Ultra Resource” Page
Welcome to Our Frequently Asked Question (FAQ) & Help “Ultra Resource Page” Page! This Portion of Our Website Exists to Answer some of the Most Common Questions that Customers ask us and to Provide Additional Customer Assistance. If We don’t have the Answer to Your Question here just Shoot Us an Email, Ask on Social Media OR Call Us! We Would be More Than Happy to Help.
Frequently Asked Questions:
1. What Are You Shipping Options and Delivery Time?
We ship all our orders through USPS and as soon as a product is shipped, the customer receives a tracking email, and they can directly track the package once they click on the link that is given in the email. Our delivery times vary as it is on USPS. Usually on normal cases we take out your order within 2-3 Business days and then ship it, once shipped you can see the estimated time of arrival on the tracking page of the USPS website by clicking the link provided in the tracking email.
2. How Can I Get with Customer Service?
You can reach our customer service team via Email, social media or reach out to us through our phone number: (407) 433-8206.
3. What Products do You Offer?
We offer a wide selection of Knives, EDC, Swords, Self Defense, Swords, Gifts and SO MUCH MORE! Our products are affordable and come with FREE SHIPPING! With that we also have one of the BIGGEST SELECTION! of OTF’s and Spring Assisted Knives! Our knives sell out quickly, so if you want one or a couple you have to order them fast.
4. Do You Have a Returns Policy?
We do offer returns and yes, we do have a returns policy. You can access that here: Refund and Returns Policy.
